Terms of service
Terms of Service
Last Updated: August 22, 2026
Welcome to Velnora. These Terms of Service govern your use of velnora24.space and your purchase of products through our website.
By accessing or using our website, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Velnora
Velnora is an online retail store established in 2022, offering creative and decorative sticker products, including cartoon, kawaii, bubble tea, geek, programming, graffiti, and illustration-inspired sticker collections.
2. Website Use
You agree to use our website only for lawful purposes.
You must not:
- Use the website for fraudulent activities
- Attempt to interfere with website functionality
- Attempt to gain unauthorized access to website systems
- Submit false or misleading information
- Use website content for unlawful purposes
- Interfere with another customer's use of the website
We reserve the right to restrict access to the website when we reasonably believe that these Terms have been violated.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.
However, colors may appear differently depending on your monitor, device, lighting conditions, or display settings.
Minor variations in appearance, packaging, or measurements may occur.
4. Pricing
Prices displayed on the website are subject to change without prior notice.
We reserve the right to correct pricing, product information, typographical errors, or other inaccuracies when discovered.
If an obvious pricing or product information error affects an order, we may contact the customer before completing fulfillment.
5. Orders
When you place an order through Velnora, you are submitting a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been fully accepted if additional verification is required.
We reserve the right to refuse, limit, or cancel orders when necessary, including in cases involving suspected fraud, incorrect pricing, inventory issues, or other unusual circumstances.
6. Payment
Customers are responsible for providing accurate and authorized payment information.
Payments are processed through the applicable payment methods available at checkout.
Velnora does not intentionally store complete payment card information on its own systems.
7. Shipping
Velnora provides free shipping worldwide.
Our standard estimated delivery timeframe is 7–10 days.
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including customs procedures, transportation disruptions, severe weather, carrier delays, or other unforeseen events.
For additional information, please review our Shipping Policy.
8. Returns and Refunds
Velnora offers free returns and refunds within 30 days for eligible purchases.
All returns and refunds are subject to our Return & Refund Policy.
9. Intellectual Property
All website content, including text, graphics, logos, images, product descriptions, website design, and other materials, may be protected by applicable intellectual property laws.
You may not reproduce, copy, distribute, modify, republish, or commercially exploit our website content without appropriate authorization.
10. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics providers, advertising platforms, and other technology services.
Your use of third-party services may also be subject to their respective terms and policies.
11. Disclaimer
To the extent permitted by applicable law, Velnora provides the website and its content on an "as available" basis.
We do not guarantee that the website will always operate without interruption, errors, or technical issues.
12. Limitation of Liability
To the maximum extent permitted by applicable law, Velnora will not be responsible for indirect, incidental, special, or consequential losses arising from your use of the website or products purchased through the website.
Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time.
When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
14. Contact
If you have questions regarding these Terms of Service, please contact:
Velnora
210 AMARET ST
FREDERICKSBURG, VA 22401
United States
Email: support@velnora24.space
Phone: +1 321-433-2055